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Cookie Policy

We pride ourselves in providing an excellent service to our customers. For us to provide and continually improve this service we use cookies for several reasons. Whilst our cookies do not contain any personal information and simply help us to improve the online experience for you, we’d like to explain more about how and why we use them.

What are cookies?

Cookies are small text files stored on your computer when you visit certain web pages, which help us to understand how our website is used and remember you when you return to our site. This page aims to explain why we use cookies and what you can do to recognise and control them.

 

Why do we use cookies?

Primarily we use cookies to provide you with a better experience on our site, for example, making sure you can get to the information you want as quickly as possible. Additionally, we use cookies to help us spend our marketing budget more effectively. This helps us keep our costs low and work towards offering our customers the best service possible.

 

How do we use cookies?

We use four categories of cookie on our website, which are explained below:

 

Strictly Necessary

Strictly necessary cookies are required for the operation of our website. These cookies are essential to enable you to move around the website and use its features. Without these cookies, certain areas would not work. If you choose to disable or remove these cookies, we cannot guarantee that you will be able to use our website.

 

Functionality

These cookies allow our website to remember choices you make and the information that you provide (such as your name, contact details, language, or the region you are in) and provide enhanced, more personal features. The information these cookies collect may be anonymised and they do not allow us to track your browsing activity on other websites.

 

 

Performance / Analytics

These cookies collect information about how you use our website, for example which pages you visit most often and whether there are any page errors. These cookies don’t collect information that identifies you. All the data that these cookies collect is anonymous and is only used to improve how our website works.

 

Targeting

Targeting Cookies record your visit to our website, including the web pages you have visited and the links you have followed. You can control whether Targeting Cookies are used, however, if you block them, we may not be able to offer you certain functionality. Our use of Targeting Cookies includes:

 

  • delivering content and marketing communications tailored to you based on information from your visit to our website.

  • providing advertising agencies with information about your visit so that they can show you our relevant adverts online.

  • providing social networks, such as Twitter or Facebook, with information about your visit to our website.

 

You can accept or block cookies

 

You can block any cookies from any website through your browser settings. For more information about how to disable cookies in your browser please visit www.aboutcookies.org.

 

If you share the use of a computer, accepting or rejecting the use of cookies will affect all users of that computer.

 

Flash cookies

 

These cookies make it quicker and easier for you to access sites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site. But just like any cookie, you can delete Flash cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click Delete opposite the relevant website.

 

Find out more

 

You’ll find more information about cookies at www.aboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.

Why choose Optimus Mortgages?

  • Our initial consultation is completely free, and there is absolutely no obligation to proceed.

  • We have decades of experience in financial services, and as specialists in this market we have access to a panel of carefully selected leading providers. We can also access the whole market, allowing us to make sure we find a suitable solution for you.  

  • You will be designated your own dedicated specialist adviser, with their own direct email and telephone number, so you can be confident that you will always be dealing with the same person.

  • Our fully qualified specialists will always deal with you in plain English, not jargon. 

  • With our easy to use client portal you can receive updates on the progress of your application 24 hours a day, seven days a week, as well as being able to securely upload and review documents.

  • We offer a competitive and transparent fee structure.

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To safeguard your health, our expert advice is now available over the phone or via video appointment, whichever is right for you. If you are interested in finding out more, please get in touch, either online, or by calling us on 0191 3719271. Click here for more info.

Use our free calculator

See how much tax-free cash you could release from your home with our our free equity release calculator

Request your free guide

If you would like to know more about later life lending, then click below for our free, no obligation guide to later life lending

Optimus Mortgages offer lifetime mortgages, which is a loan secured against your home. Equity release will reduce the value of your estate and may affect your entitlement to means-tested benefits.

Contact Us

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Optimus Mortgages is authorised and regulated by the Financial Conduct Authority. The Financial Services Register number is 945578.

Registered office address for Optimus Mortgages Ltd is 9 Penshaw View, Sacriston, County Durham DH7 6UX. Registered in England and Wales No.10277354.

The information contained within the website is subject to the UK regulatory regime and is therefore primarily targeted at customers in the UK. Should you have cause to complain, and you are not satisfied with our response to your complaint, you may be able to refer it to the Financial Ombudsman Service, which can be contacted as follows:

The Financial Ombudsman Service, Exchange Tower, London, E14 9SR www.financial-ombudsman.org.uk

 

Phone calls may be recorded for training and monitoring purposes.

​© Copyright 2021 to 2025 by Optimus Mortgages Ltd. All rights reserved.

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